So you have found a good tenant.
You have done all the checks you normally do on them. You have established from looking at their bank statements and from the credit check that they can afford the rent comfortably and they are not indebted already. You have obtained and followed up references from past letting agents / landlords and from employers. So you know they have treated their previous place(s) well and that they are not under threat of redundancy or, if self-employed of losing their business. You have checked their ID, and if necessary, (for non EEA nationals) that they have a right to be in the UK (“Right to Rent”).
All looks good to go.
However, the tenancy will not start for a few weeks, perhaps because the previous tenants have yet to move out and / or serve out their notice. And you don’t want to enter into signing a tenancy now, until the current tenants move out, just in case they don’t. (Last minute problems can always arise).
What you don’t want is for the new tenants to change their mind a day before the tenancy agreement signing / move in date and suddenly decide they are not taking the property after all. That will create an empty property, (a “void period” in landlords jargon), and lead to costs to re-market the property.
So to get round this possibility and to protect yourself from losses, you could request a reservation fee. But how much should you ask for and how do you tell them what it is for?
Well here is how we work. (I’d be interested to hear how you do it, please feel free to comment).
Once all references and other checks are done, we ask for the equivalent of 1 month rent as a Reservation Fee, in case they fail to turn up and / or pay the first month / rent and deposit on the tenancy agreement signing date (which, for us, is same day as the move in date). I am always careful to call it a “Reservation Fee” not a “Deposit” or a Holding Deposit”, so it does not get confused in any way with a tenancy deposit, which is a different thing and for a different purpose.
Ideally, I’d like to charge more because if an applicant changed their mind on move in date, we would be looking at least a month void – this is because any new prospective tenant would probably need to give at least a months’ notice on the place they are living in. The void period could be even longer than that if we were not around to immediately re-market it. But, we understand the tenant will not at this time have received their deposit back on their current place, so we cannot charge too much, plus one is limited by what other agents and landlords charge. So, for that reason we charge three weeks – this amount affords us some protection if they change their mind.1 month as a Reservation Fee seems fair.